Product Warranty

At Pierre Cardin, we are committed to offering products of exceptional quality. Every item you purchase is the result of our dedication to excellence and our passion for innovation. To ensure your complete satisfaction, we offer a full warranty on all our products.

1. Duration of the Guarantee

All Pierre Cardin products are guaranteed against manufacturing defects for two years from the date of purchase. This period reflects our confidence in the quality of our products and our commitment to providing items that meet your highest expectations.

2. Warranty Coverage

We cover:

Spare parts such as wheels, telescopic handles, pull tabs, padlocks, hull etc.

3. Complaint Procedure

Please send your request by email to sav@gylbag.com, with contact details, product photos, product reference, and the purchase invoice.

4. Warranty Exclusions

The warranty does not cover:

- damage resulting from normal wear and tear

- improper use, negligent maintenance, accidents, unauthorized modifications or any other cause not covered by manufacturing defects,

- The seams, the interior cover and the zippers.

5. Customer Service

Our customer service team is available to answer any questions you may have regarding your Pierre Cardin product warranty. Please do not hesitate to contact us for any further assistance.

At Pierre Cardin, we pride ourselves on our commitment to quality and customer satisfaction. Thank you for placing your trust in our iconic brand.